ADG Healthcare Management
and Support Services

South Springs Home Health Care Inc
1590 Oakland Rd, Suite B-213, San Jose, CA 95131
Phone: (408) 883-4460 | Fax: (408) 641-8891
 

1. Introduction

At South Springs Home Health Care Inc, we are committed to protecting your privacy and maintaining transparency about how we collect, use, and share your personal information. This Privacy Policy explains how we handle information, including through our website and SMS communications.
 

2. Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Appointment or visit preferences

• Communication history (e.g., confirmations or inquiries)

• Device and browser information when you visit our website

We do not collect or share protected health information (PHI) via SMS.
 

3. How We Use Your Information

We use your personal information to:

• Confirm and remind you about upcoming visits

• Check in on your general well-being (non-medical)

• Respond to your inquiries

• Improve service quality and communication

• Operate our business and comply with regulatory obligations
   

4. SMS Communication

If you opt in, we may contact you via SMS to confirm visit schedules or check on your general welfare. No marketing messages or PHI will be sent through SMS.
 

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS communication at any time by replying STOP to any of our messages.
 

5. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing. We only share data as needed with:

• Internal staff who coordinate care

• Trusted service providers who help us operate (under confidentiality agreements)

• Legal or regulatory authorities if required by law
   

6. Data Security

We implement appropriate technical and administrative safeguards to protect your personal information. All data is stored securely and access is limited to authorized personnel.
 

7. Your Choices
 

You may:

• Opt out of SMS by replying STOP at any time

• Request to review, correct, or delete your information

• Contact us with any privacy concerns
   

8. Contact Us
 

If you have questions about this policy, you can reach us at:
South Springs Home Health Care Inc
1590 Oakland Rd, Suite B-213, San Jose, CA 95131
Phone: (408) 883-4460 | Fax: (408) 641-8891

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​For SMS Terms & Condition - Click this Link